Trust & Safety

Built on trust

Your pet is family. Here's how we help keep every stay safe.

Verified profiles

Owners and sitters build detailed profiles with photos, reviews, and history so you always know who you're dealing with.

Secure payments

All payments are processed securely through Stripe and held until a booking is complete. We never ask you to pay outside of Barkly.

Honest reviews

After every completed stay, owners and sitters can leave reviews. Real feedback from the community helps everyone make confident choices.

In-app messaging

Keep all your communication on Barkly. Our in-app chat lets you coordinate details and keep a record of every conversation.

Report a concern

If something doesn't feel right, let us know. Visit the contact page to reach our team.